The Massachusetts Communications Supervisors Association (MCSA) is an independent, voluntary association of persons who manage, supervise, work in or are involved with the operation of 911 Emergency Communications Centers.
The MCSA membership is composed of communications supervisors, dispatchers, 911 call takers, sworn and non-sworn employees of police and fire departments, emergency communications departments, county dispatch centers, state police communications centers, state and other organizations working with 911 and dispatch functions, and EMS providers.