Welcome to Massachusetts Communication Supervisor Website
Communications Center Manager Conference
Since 2012 State 911 has awarded grants to the Communication Center Managers Conference and MCSA has been honored to assist in the selection process.
2012 GRANT RECIPIENTS- Erin Hastings (MSP-New Braintree), Darrell True (Wrentham PD), Don Hancock (Billerica PD), Chris Ryan (Andover PD), Kim Parker (Boston PD) PHOTO
2013 GRANT RECIPIENTS - Skip Botelho (Cambridge), David Mazza (Littleton), Lauren Mielke (Southhampton), Robert Rowe (Wellesley), Amy West (Newburyport) PHOTO
2014 GRANT RECIPIENTS - Barbara Boiteau (Sturbridge), Penny Ryan (Charlton), Anthony Newell (Nashoba RECC), LeeAnn Delp (Essex County RECC), Stacy Poutas (Newton), PHOTO
The CCM GRANT was not funded in 2015 due to budgetary issues.
2016 GRANT RECIPIENTS MaryAnn McLaughlin (Acton), Fred Hart (Cambridge), Charles Goodwin (Natick), Tracy Eldridge (Rochester), Chris Campbell (Seekonk) PHOTO
2017 GRANT RECIPIENTS Elizabeth Belmote (Cambridge 911), Terri Bryce (Hudson), Joe Crean (ROCCC Duxbury), Michael Griffin (Salem), Daniel Lally (Chelsea)
Communication Supervisor Compensation Survey - Survey
Thank you for participating in the Supervisor Comps Survey - RESULTS (as of September 9)
"Developing Dispatchers & Dispatch Centers"
The Massachusetts Communications Supervisors Association (MCSA) is an independent, voluntary association of persons who manage, supervise, work in or are involved with the operation of 911 and dispatch organizations. MCSA members are sworn fire or police personnel of various ranks, communications supervisors, dispatchers, 911 operators, and other employees of police and fire departments, emergency communications departments, county dispatch centers, state police communications centers, state and other organizations working with 911 and dispatch functions, and EMS providers.
Please click here for information on joining the MCSA.
Critical Incident Stress Management
Critical Incident Stress Management Teams can be activated to support the fire service in the Commonwealth 24 hours a day, seven days a week. You can contact a team member directly or through the Mass. Emergency Management Agency (MEMA) at (508) 820-2000. For more information visit their website.