NOTE: As of 7/1/2008 Massachusetts enacted a new 911 statute which changed many aspects of 911 funding and operations. See 911 Legislation page for details
Uniform $0.75/month surcharge on wireline, wireless, and VoIP telephone bills. Equal surcharge on pre-paid wireless (service providers have different ways to colledct and remit funds)
OUT-OF-DATE HISTORICAL INFO BELOW (from pre-2006)
The following documents contain information that is helpful to understand the history of the former wireline 911 funding situation in Mass. (and other states in document D1 below). There are 4 sections, each marked in Red.
KEY DOCUMENTS (also listed in detail section below, but posted here for easy access)
MA State Surchages January 2005: NENA page.
E911 Funding Statute – Chapter 239 of the Acts of 2002 (August 02)
KEY Proposed SETB/Verizon Budget for E911/Disability Access over 6 Years – $217M
DTE E911 Hearings Web Page – all docs here
A. The “new” statute: New Wireline Funding Legislation (enacted August 2002: Chapter 239 of the Acts of 2002) – this statute will help lead to appropriate funding of 911 through a wireline monthly access charge on the approximately 5 million wired phones in Mass.
B. Establishing the 911 Budget and the Surcharge Rate: Summer 2003: DTE Docket 03-63. The Massachusetts Department of Telecommunications and Energy (formerly the DPU) conducted a process in the Spring and Summer of 2003 that lead to the setting of a $0.85/mo E911 surcharge on wired phone bills. Great detail on this process can be found below. The Order below contains the record of the proceedings and the arguments of many parties (including the MCSA, City of Cambridge, SETB, Verizon, AG’s Office, etc.). The Final Regulations set out the actual rules (and makes for much less interesting reading than the Order).
Order Adopting Final Regulations – July 28, 2003
Final Regulations Governing E911 Funding – July 28, 2003 (220 CMR 16.00)
The following materials lead up to the documents below.
Setting the Interim and Regular Surcharge for E911. The DTE 03-63 Web Page contains all the documents on the proceeding including the order and final rules.
SETB-Verizon Budget is here. MCSA Filed to be an Intervenor.
B1. (6-16-03) SETB-Verizon Filing on 911 Program Costs:
B2. (6-25-03): MCSA Comments of 03-63: Calling for 16 hours of paid in-service training each year for all 911 operators and dispatchers in the state.
B3. (7-14-03): DTE Sets Interim Rate at $0.85/mo beginning Sept 1, 2003. Read all about it here.
C. Establishing Rules for Funding E911: Spring 2003: DTE Docket 03-24.
C1. DTE 911 03-24 Funding Web Page. with all submitted documents on the 911 funding regulations (03-24). Has comments from Verizon, AT&T Communications, SETB, MCSA, AG’s Office and Cambridge. Has Reply comments from Verizon, AT&T Communications, AG’s Office, and Cambridge.
C2. MCSA Comments on Increasing PSAP Training and Call-Processing Equipment, presented to the SETB meeting, 5/28/03. (PDF).
C3. Various documents under Docket 03-24
3/13/03 Proposed Rules (this is the key DTE document)
The Proposed Rules document is a collaborative effort among Verizon, SETB staff, and the DTE. These rules are the ones that are subject to comments that must be filed by April 22, 2003. There will be a hearing on them on April 30, 2003.
NOTE: if you get an “Enter Network Password” box when trying to view any of the documents below, just click Cancel and the document should load in your IE browser. Also, depending on your system setup you may need to have Word, PowerPoint, or Excel installed on your computer to view these files properly. If you need the document e-mailed to you, click here for the MCSA webmaster.
D. Research Documents from MCSA
D1. How States Similar in Population to Massachusetts Fund 911 (Georgia, North Carolina, Virginia, Indiana, Washington, and Tennessee). Research paper prepared by MCSA members. State 911 Program Review (PDF)- This very revealing document shows how much money is raised by monthly access charges – and how that money is spent on 911 – in the six states most similar in size to Massachusetts.
KEY!!! D2. 911-related Web sites by State (Excel document) – partial list of state 911 agency, APCO and NENA chapters, other sites. Click the Main tab to see the state web sites.
D3. 911 Program Workshop, November 2002 (PowerPoint document) – presents many of the issues for fully funding 911 in Massachusetts.
D4. Second 911 Program Workshop, December 2002 (PowerPoint document) – more information on developing a robust 911 program in Mass.
D5. 911 Program Workshop Presentation to SETB Staff – combines workshop information into main presentation.
D6. PSAP Call Processing Support – shows how 911 fund monies are needed to support 911 call processing functions in PSAP’s.
D7. How many dispatchers are there in Mass? Find out here from the telephone survey recently undertaken by MCSA members who called all 270+ PSAPs and got “pretty good numbers”.
D8. Sample Formulas for PSAP Call Processing Support (Excel document) – shows how a population-based formula would work to allocate some of 911 fund monies to support 911 operations directly in PSAPs.