MA 911 News

October 1, 2020

Leadership Scholarship Announcement – 2021

The Massachusetts State 911 Department understands the crucial role the 911 PSAP Supervisor/Manager plays in the PSAP Administration and Operations. To that end, the State 911 […]
September 22, 2020

September 2020 Meeting

The September 16 meeting was held virtually. The video is available on the link below: Meeting Video
August 26, 2020

Hanrahan Consulting – Fall Courses Available

Understanding Cultural Norms As society becomes more diverse it is important for 911 call-takers and first responders to have an understanding of others’ cultural backgrounds. First […]
June 24, 2020

Tribute Video – 2020

Dear Hard Working Telecommunicators, We know it has been a hard several months with all we have had to deal with. We want you to know […]
April 21, 2020

Dispatcher Care – Covid-19

April 6, 2020

NENA Releases Report on the Impact of COVID-19 on PSAPs

To review the information on the report click here.
January 27, 2020

Join Home Base for FREE, First Responder Workshops and Learn How to Better Serve Those Who Have Served in Your Community

Home Base works to heal the invisible wounds of war for Service Members, Veterans and their Families through clinical care, wellness, research and education. The purpose […]
January 27, 2020

Denise Amber Lee Foundation In MA

“Best Practices of a Successful CTO” Wilimington, MA   Description During an 8-hour training session, we will revisit and refresh the minds of your current and […]
December 16, 2019

2020 MCSA Emergency Communications Leadership Conference

To register click here.