MA 911 News

January 15, 2021

FY21 Leadership Scholarship Recipients

We would like to recognize the following individuals that have been awarded the PSAP Leadership Grant, issued by the State 911 Department. Congratulations! Katrina Shamshak, North […]
January 15, 2021

December 2020 Meeting Video

December 2020 Meeting
December 29, 2020

Letter to the Governor re: Covid-19 Vaccine

November 20, 2020

November 2020 – Meeting Video

Please click here to access our November 2020 meeting video.
October 27, 2020

October 2020 – Meeting Video

Please click here for the October 2020 Meeting Video.
October 1, 2020

Leadership Scholarship Announcement – 2021

The Massachusetts State 911 Department understands the crucial role the 911 PSAP Supervisor/Manager plays in the PSAP Administration and Operations. To that end, the State 911 […]
September 22, 2020

September 2020 Meeting

The September 16 meeting was held virtually. The video is available on the link below: Meeting Video
August 26, 2020

Hanrahan Consulting – Fall Courses Available

Understanding Cultural Norms As society becomes more diverse it is important for 911 call-takers and first responders to have an understanding of others’ cultural backgrounds. First […]
June 24, 2020

Tribute Video – 2020

Dear Hard Working Telecommunicators, We know it has been a hard several months with all we have had to deal with. We want you to know […]