MA 911 News

The Massachusetts State 911 Department understands the crucial role the 911 PSAP Supervisor/Manager plays in the PSAP Administration and Operations. To that end, the State 911 […]

The September 16 meeting was held virtually. The video is available on the link below: Meeting Video

Understanding Cultural Norms As society becomes more diverse it is important for 911 call-takers and first responders to have an understanding of others’ cultural backgrounds. First […]

Dear Hard Working Telecommunicators, We know it has been a hard several months with all we have had to deal with. We want you to know […]

To review the information on the report click here.

Home Base works to heal the invisible wounds of war for Service Members, Veterans and their Families through clinical care, wellness, research and education. The purpose […]

“Best Practices of a Successful CTO” Wilimington, MA   Description During an 8-hour training session, we will revisit and refresh the minds of your current and […]

To register click here.