Verizon ESL Contact Information
all local phone numbers.Updates for this service are available either weekly or daily.After completing a qualification questionnaire, being approved, signing an agreement, and paying a setup/initial fee which is currently $2,051 for one time only (or $1,435.62 when also contracting for updates) a PSAP would receive a CD with a full extract of their area’s telephone records.The data for each record is very similar to ALI data and non-pub numbers are included in the extract.
Then for a fee which is currently $6.55/mo for every 10,000 records in the initial extract, a PSAP would receive weekly electronic updates – less frequent monthly or quarterly updates are not available whereas daily updates are available at $15.27 with the same terms as weekly updates. A PSAP has to be willing to receive and process the weekly or daily updates. Updates can come in various ways (Verizon can FTP to a designated PSAP server, send secure e-mail to a special account), etc.
The data is immensely useful to dispatchers and first responders. How it is
managed may vary from simple file lookup on a PSAP PC to use within a CAD.
How it is used in a Community Notification system such as Reverse 911 is
not known at this time (check with your vendor of such a system). AS
ALWAYS, SINCE THE DATA INCLUDES NON-PUBLISHED NUMBERS, IT CANNOT BE SHARED
WITH ANYONE FOR ANY USE OTHER THAN PUBLIC SAFETY!
The ESL offering is very new in Massachusetts. This site will attempt to
report key information from the experience of local PSAPs / police
departments who are “early adopters”.
For additional information see:
A. a sample license agreement
(describes the nature of the process and – key – lists the data items you will get).
B. Also see this (Word doc) file of the data lengths of the fields.
Orders should be made through your local Verizon account rep; additional
information about ESL can also be obtained through your Verizon account rep, or, for greater details, please ask the rep to get info from Farida Saeed
of Verizon at email@example.com.