Each year, during the second week of April, the emergency communications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public via the telephone and radio.
2020 was an especially hard year for 911 Telecommunicators nationwide. Our 911 Community was tasked with responding to the pandemic, ongoing social protests and the divisive election, while maintaining the utmost professionalism and care for those on the other side of the line.
This year, MCSA wants to thank each and every emergency communication staff member in the public safety community, and recognize them for the heroes they truly are.