2025 – 2026 Executive Board

Elected Officials

President:  Erin Hastings, ENP – Middlesex RECC

Erin began her career as an emergency dispatcher in the town of Brimfield before 911 was available to the area. She had a “Red Phone” and remote radio in her house to answer emergency calls and tone out responders. When 911 came to the area, she worked for the Town of Warren, a single dispatch center in central Mass. She then went to MSP New Braintree Regional Dispatch where she was promoted to dispatch supervisor. After 20 years with the State Police, Erin became the first Executive Director of Westcomm Regional Dispatch and currently is the first Executive Director of Middlesex RECC in Framingham. During her 30 year career working full time as a 911 dispatcher, Erin also worked part time in several areas of public safety. She was an EMT with Brimfield and Warren Ambulance, a police officer/detective with the Wales Police Department and the Emergency Management Director for the Town of Wales.

Erin has been an active member of MCSA since its inception in 2000. She served as the
Regional Vice President for Hampden and Berkshire Counties for several years. She contributes her successful career to the many mentors she had access to through MCSA. She was also one of the first recipients of the Leadership Scholarship Award and attended CCM in 2012.

Vice-President: Keenan Leonard-Solis – Georgetown

Keenan began his public safety career in 2007 as a Call Firefighter in his hometown of West Newbury. In 2009, he joined the Town of West Newbury Public Safety Dispatch as a part-time dispatcher while attending college. Before graduating, he also volunteered as an EMT for the Swarthmore, PA Fire Department.

After graduating from Swarthmore College with a Bachelor of Arts in Psychology in 2012, Keenan became a full-time dispatcher for the Town of West Newbury in 2013, where he served until 2015. He then joined the Town of Georgetown as a full-time dispatcher and was promoted to Dispatch Supervisor in 2016, a position he continues to hold.

Keenan has been an active member of MCSA, serving for two years as Essex County Co-Vice President before being elected Association Vice President. He is also a member of the Massachusetts Telecommunicator Emergency Response Taskforce (MA-TERT).

In 2023, Keenan was selected as a recipient of the PSAP Leadership Scholarship, which afforded him the opportunity to attend Fitch & Associates’ Communications Center Manager (CCM) program in Oklahoma City. While completing the program, he received the David Connolly CCM Leadership Award. In recognition of that honor, he represented his CCM class at the 2024 IAED Navigator Conference in Washington, DC, where he spoke on behalf of his fellow graduates. In 2025, he completed NENA’s Center Manager Certification Program (CMCP, Class #185).

Secretary: Gregory Lynskey – SWCCC

Gregory Lynskey is currently Communications Center Director for the South Worcester County Communications Center (SWCCC) which serves Webster and Dudley. Greg has been a member of MCSA since 2015 and has been an elected member of the board since 2017, serving as Secretary since 2019. He also serves as recording secretary for his agency’s Board of Directors and Operations Board and has also served as Secretary for the Town of Webster Town Administrator Screening Committee.

Greg began his career in public safety in 2003 with the Town of Webster as both a volunteer with the former Webster Rescue Squad and as a part-time dispatcher. Greg continued in his role as a dispatcher for the Town of Webster until 2014 when he was appointed as the Communications Center Director for the SWCCC which was a newly created entity to provide dispatch services for the Towns of Webster and Dudley. Greg continues in this role today. Greg also has prior experience with the WPI Campus Police Department as a dispatcher and in the private sector as a scheduler/planner with two different manufacturing companies.

In addition to serving on the Board for MCSA, Greg also currently serves on the Fire District 7 Radio Committee, Central Region Homeland Security Council-serving as Chair of the Interoperability Subcommittee, and Statewide Interoperability Executive Committee, Executive Management Committee.

Greg is a graduate of the Communications Center Supervisor program in 2018. He holds a degree in Actuarial Science from WPI and is a lifelong resident of the Town of Webster.

Treasurer: Warren Gould – Boxford Communications

Warren Gould started his career with the Town of Boxford in 1981 as a Call Firefighter. He joined the Town of Boxford Communications Department in 1986 as a per-diem dispatcher, and became a full-time dispatcher in 1987. In 2000 he became the Director of Communications for the Town of Boxford, a position he’s held since that time. Warren is also a lieutenant on the Call Fire Department in Boxford. Warren holds an Associates Degree in Automotive Repair and a Bachelors Degree on Mechanical Engineering.

Essex County

Regional VP: Katrina Shamshak
Training & QA Coordinator
North Shore Regional 911

Regional VP: Stephanie Brown

Dispatch Supervisor

Beverly Communications

SE Region: Barnstable, Bristol, Plymouth, Norfolk and Dukes Counties

Regional VP:

Kevin Doane
Dispatch Administrative Supervisor
Regional Old Colony Communications Center

Regional VP:

Brian Kamp, ENP
Communications Director
Westwood Public Safety

Regional VP:

Aaron Smith
Executive Director
South Shore Regional ECC

Middlesex-Suffolk Counties

Regional VP: Corey Swift, ENP
Communication Supervisor
Wilmington Police Department

Regional VP: David Luciano
Dispatch Supervisor
Stoneham Police Department

Worcester County

Regional VP: Chris Carleton, ENP
Systems Manager
Nashoba Valley RDD

Regional VP: Dan Walsh
Supervisor
Town of Clinton

Western MA

Regional VP: Johnathan Danek
Deputy Director
Wilbraham RECC

Regional VP: Rebecca Ocasio
Deputy Director
Springfield Fire Department

Regional VP: Penny Ryan
Executive Director
Westcomm Regional 911

State 911 Commission Representative

Kevin Lessard, MPA, ENP
Deputy Director
Middlesex RECC