EMD v14 OUTEC v1.0
Time Zone:
(GMT-05:00) Eastern Time (US & Canada)
Date(s):
- 04/13/2026
- 04/14/2026
- 04/15/2026
Venue:
Westcomm Regional Dispatch
Location:
Chicopee, MA, USA
Instructor Name:
John Coleman
Choosing this training program automatically enrolls the student in two separate learning modules.
OUTEC is our Online Universal Telecommunication Essentials Course a three-hour training that provides universal content which is applicable to all EMD/EFD/EPD certification courses presented in a self-paced online format. Completion of this module is required to achieve certification through the International Academies of Emergency Dispatch.
Be aware that the exam is based on the MPDS card set not the automated software (ProQA®).
Prior to attending the EMD class students must complete all current OUTEC lessons and successfully complete the associated OUTEC exam or have successfully completed an ETC Course within the past two years.
Students who have not met the OUTEC requirement will not be admitted to the training and will need to reschedule for a later class.
The EMD Module is a twenty-four-hour Instructor led training in either an On-site or Remote (Online) environment. On-site training will consist of three nine-hoursessions of EMD specific content (includes a lunch break). Remote training will consist of six four-hour sessions of EMD specific content.Full attendance at all sessions is required to be eligible for the exam.